"One Call Does it All"
PBM’s original slogan, “one call, does it all,” is the honest and simple version of PBM’s mission- a one-stop shop company, that is there for you 24 hours in emergency situations. PBM’s priority is to provide dependable service, by maintaining a reputation for superior workmanship, and use of quality products. What makes PBM original and innovative is its ability to take care of not one, but ALL of the customers’ needs.
PBM owes much of its successes to the late, Bobby Thacker and Marguerite Collier. They took pride in their work, but more so, they took pride in their people. Anyone who knew them can share a story about something they learned from Bobby or Marguerite. Their words of wisdom are invaluable, and are what shine through PBM, to this day.
“A man once told me, that my father had a gift. I have been told I also have this gift, however, I feel it is nothing other than being raised with decency. My father, Bob Thacker, could talk to the President of a company the same way he would talk to a custodian that worked for him.
The old man took care of his employees and loved them all far more than whom he worked for. It’s not to say he wasn’t appreciative of his clients, but man did he love those who helped him build PBM. Our greatest treasures lie not within a vault or register; there are no zeros to be found.
But our hearts and minds are full to the brim with wonderful memories, and long lasting friendships abound!"
-Justin Thacker, President